Customers can now fix iPads at home with Self Service Repair

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in iPad edited May 28

Apple has expanded its Self Service Repair Program, allowing hardware tinkerers to fix hardware issues with their iPad at home for the first time.

A workspace with office equipment including a machine with a lever, a white water bottle, and a black case against a brick wall background.
Some of the Self Service Repair tools Apple rents out



Apple launched the Self Service Repair Program in April 2022 after first announcing it in November 2021. While the service was originally meant for iPhone repair, Apple is now opening it up so that users can fix iPads too.

The expansion, launched on May 28 and officially starting on May 29, provides access to Apple parts, troubleshooting sessions, and tools to end users. Under the program, users can order components for a number of iPad issues from the Self Service Repair Store, including displays, batteries, cameras, and external charging ports.

Initially, this will introduce support for the M2 or later iPad Air, the M4 iPad Pro, A17 Pro iPad mini, and A16 iPad.

The introduction of iPad support expands from its previous offering, which included Macs alongside iPhones. Self Service Repair now supports a total of 65 Apple products.

"At Apple, our goal is to create the world's greatest products that last as long as possible," Apple VP of AppleCare Brian Naumann said of the expansion. This allows users to expand the life of their iPads "all without compromising safety, security, or privacy."

Following a user's self-diagnosis, the customer places an order for the parts and tools using a special online store. Consumers will have to return "core" parts the same as repair shops do now, to receive a credit towards the initial part purchase price.

At the same time as the product support expansion, Apple says it will be bringing Self Service Repair to Canada. The 34th country to gain the service, Self Service Repair will be available there later this summer.



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Comments

  • Reply 1 of 3
    davendaven Posts: 771member
    Interesting. The only think that will likely go wrong with my iPad is the battery. I wonder how a home user will be able to disassemble their iPad. I don’t see buying a big special tool to do that for a single use.
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  • Reply 2 of 3
    highacidityhighacidity Posts: 6member
    @daven ;
    The caption for the photo at the top of this article says "    Some of the Self Service Repair tools Apple rents out"
    So if that's correct, no buying the big expensive tools. 
    daven
     1Like 0Dislikes 0Informatives
  • Reply 3 of 3
    eriamjheriamjh Posts: 1,840member
    The people who can least afford to pay the deposit on the equipment are the ones who need it the most to save on repairs and vice-versa.  

    It’s a lot of hassle to save a few hundred bucks while risking messing it up. 

    Well, YouTubers will have content to make.  
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